While the provision of world-class service to your patients will always remain the top priority at your practice, ancillary services are increasingly becoming a more common part of the delivery of care provided at medical offices throughout the world. While there are many reasons doctors choose to offer a variety of patient-centric ancillary services at their particular office, some of the more popular reasons are addressed here.
One of the top reasons physicians take the time to consider and partner with a company that specializes in ancillary medical services is the revenue generated from these on-site, in-house services. Earning more money enables you to hire, reward, and continue to train a high-caliber staff; extra funds give you the freedom to invest back into your practice and purchase that industry software, waiting room furniture, office equipment, or other major capital equipment you’ve needed for quite a while. If you are not at your medical office all day treating your patients, you’re making rounds at the hospital; if you’re not at the office or making rounds at the hospital, you’re thinking about your patients. It’s a non-stop, 24/7 lifestyle. Why not create a work environment that generates revenue? If you don’t offer the much-needed ancillary services, your patients have no choice but to go somewhere else to get them.
The more pristine, focused, streamlined, and efficient your practice appears, the more it probably is. It takes a high level of organizational skills to keep track of each patient’s prescriptions, lab tests, weight loss accomplishments, and all the other particular aspects of patient service you initially provide – and the services you refer out. By keeping many of the ancillary services in-house, you’re more organized. You can manage the health of your patients better; you’re more on top of what’s going on vs. wondering why you still haven’t gotten the allergy test results back from the lab for the watery-eyed, scratchy youngster sitting in front of you.
The practice of medicine is both a science and an art. It’s a gift; a talent; a business. And, just like every other business, word of mouth is the absolute best form of advertising. The easier and more convenient you make the dreaded doctor’s office visits for your patients, the more they will share their wonderful experiences with their friends and families. The more patients you have, the more you can utilize the ancillary services you set up in-house. Then, once you’ve got everything just as you always imagined, you can think about taking a morning off and hitting a round of golf.
Make sure you are making the best decision for your practice when exploring ancillary services. The proper vetting and access to best-in-class vendors is an essential ingredient to properly selecting the most ideal ancillary services company to help you.